Policies (Privacy, Refund, Terms)

Privacy Policy

At Saint-Aldo, we value discretion as much as design.

  • Your Information: We only collect what’s necessary to process your order: name, email, shipping address, payment details.
  • How We Use It: Strictly to fulfill your purchase, communicate updates, and improve your experience.
  • Third Parties: We don't sell or rent your information. Ever. We only share data with trusted partners like payment processors and delivery services. Strictly for order fulfillment.
  • Security: Your information is protected with industry-standard encryption.
  • Cookies: Like most websites, we use cookies to optimize your browsing and personalize recommendations. You can disable them anytime in your browser.
  • Contact Us: For privacy questions, reach us at saintaldoframes@gmail.com.


Refund Policy

Every Saint-Aldo piece is crafted or framed to order. For that reason, all sales are final.

  • Damaged or Incorrect Orders: If your order arrives damaged, defective, or not as described, contact us within 7 days of delivery with photos. We’ll arrange a replacement or a refund.
  • Exclusions: We cannot accept returns or refunds for change of mind, size choice errors, or slight color variations due to screen displays.
  • Process: Refunds (if approved) are processed to your original payment method within 5–10 business days.

Terms & Conditions

Welcome to Saint-Aldo. By shopping with us, you agree to the following:

  1. Products: Each artwork is printed and/or framed to order. Slight variations in finish, framing, or color may occur. These are not considered defects.
  2. Orders: Once an order is placed, it cannot be canceled or modified.
  3. Shipping: We provide estimated delivery times, but delays caused by carriers, customs, or global events are outside our control.
  4. Intellectual Property: All artworks are the property of the original artists and Saint-Aldo. Buyers receive the right to display purchased pieces, but not to reproduce, resell, or distribute them without permission.
  5. Liability: We are not liable for indirect damages (e.g., loss of business, resale issues). Our responsibility is limited to the value of the order itself.
  6. Updates: We may update these terms from time to time. Continued use of the site means acceptance of the latest version.